We PROVIDE a comprehensive experience
With our 15 years of experience working with Macs, we can proudly say:
We are macOS specialists (the Apple Mac Operating System).
And so we can troubleshoot the system itself when it’s freezing while loading as well as any application which is critical for you like your favorite Mail app.
We stock the most common failing parts.
And so we are already starting the repair while our competitors are just ordering parts, waiting for these to be delivered.
We do in house Motherboard (mainboard) repairs.
That’s a service that Apple doesn’t even provide. Instead they’ll replace the entire board which now comes with your data, meaning they even won’t save your information while charging you half of the price of the machine.
We care about your data
We won’t be wiping your data accidentally. We will also do all we can to recover your data if necessary.
We provide data recovery services on MacBook motherboards which have soldered on flash drives, a service that Apple does not provide.
We provide Mac trainings on-site
We are available on Saturdays to visit you at your place, helping you with your Mac issues.
That includes TimeMachine backups, Wi-Fi/Printer issues, etc…
In some cases, we can do remote assistance, when it’s an urgent matter.
What people say
Hundreds of satisfied customers
I was in the middle of a 6 month trip when I had coffee spilled in my Macbook air, which stopped working. I found Phuket my Mac in google and was impressed by the reviews. They are really good! My laptop has been fixed quickly and I could carry on. I recocommend them. Just one tip: call them first thing. You can save few days.
I went to this shop last 2 days ago because my macbook was not working well and it take ages to open or search using it. However, Mr. Julien help me to fix that problem on my mac intelligently . And i witnessed the professionalism in that shop, starting in the entrance till the time that my macbook had fixed.
Thanks to Mr. Julien,.. now, i can use my macbook again and i am using it right now like i am using a new mac. So fast, so good..
2 thumbs up for this shop. 👍🏻👍🏻
I had Julien deal with back-up and printer-connectivity issues, and he took care of it and even had some parts I needed at the store. Julien brings a great attitude and has a lot of integrity. And not having to deal with language or cultural barriers helped ease the process. I’d definitely recommend Phuket My Mac for anyone who needs Mac-related repairs and trouble-shooting at a reasonable price.
I was sure that I was going to have to make the trip from Krabi to Phuket to have my nonfunctioning computer looked at. However, after chatting with Phuket My Mac via phone and email, my computer problems were solved without any hassle. I am so incredibly grateful. It seems that some businesses would just go ahead and tell you to bring in your machine and just keep racking up the bill.
Knowledge and experience are incredibly valuable, but integrity is priceless.