{"id":2472,"date":"2026-03-26T02:55:38","date_gmt":"2026-03-26T02:55:38","guid":{"rendered":"https:\/\/www.phuketmymac.com\/?page_id=2472"},"modified":"2026-04-15T03:20:03","modified_gmt":"2026-04-15T03:20:03","slug":"warranty-terms","status":"publish","type":"page","link":"https:\/\/www.phuketmymac.com\/?page_id=2472","title":{"rendered":"Warranty terms"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\r\n<h2>Phuket My Mac &#8211; Warranty Terms<\/h2>\r\n<h3>1. General Warranty Coverage<\/h3>\r\n<p>Unless otherwise specified, our repair services and parts include a <strong>3-month limited warranty<\/strong> from the date of service.<\/p>\r\n<p>This warranty covers defects directly related to the original repair or replacement performed by us.<\/p>\r\n<hr \/>\r\n<h3>2. Warranty Claim Process<\/h3>\r\n<p>To make a warranty claim, the customer must return or ship the device to us for inspection within the applicable warranty period.<\/p>\r\n<p>All warranty claims are <strong>subject to inspection and verification<\/strong>. This inspection is required to confirm that the issue is related to the original repair and not caused by external factors.<\/p>\r\n<p>Warranty service may include <strong>repair, replacement, or partial refund<\/strong>, at our discretion.<\/p>\r\n<hr \/>\r\n<h3>3. Shipping and Return<\/h3>\r\n<p>Customers are responsible for all shipping or delivery costs associated with returning the device for warranty claims.<\/p>\r\n<p>If the issue is confirmed to be covered under warranty, we may, at our discretion, cover the return shipping cost.<\/p>\r\n<hr \/>\r\n<h3>4. Services Not Covered by Warranty<\/h3>\r\n<p>No warranty is provided for the following services:<\/p>\r\n<ul>\r\n<li>\r\n<p>Data recovery services<\/p>\r\n<\/li>\r\n<li>\r\n<p>Computer cleaning or maintenance services<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>For data recovery services, no guarantee is made regarding the completeness or success of data recovery. By accepting the recovered data and\/or signing a collection waiver, the customer acknowledges that all recoverable data has been received to their satisfaction.<\/p>\r\n<hr \/>\r\n<h3>5. Warranty Exclusions<\/h3>\r\n<p>This warranty does not cover, and may be void if inspection determines that damage resulted from:<\/p>\r\n<ul>\r\n<li>\r\n<p>Water or liquid exposure after repair<\/p>\r\n<\/li>\r\n<li>\r\n<p>Accidental or intentional drops or physical damage<\/p>\r\n<\/li>\r\n<li>\r\n<p>Electrical faults, power surges, or unstable power supply<\/p>\r\n<\/li>\r\n<li>\r\n<p>Unauthorized tampering, modification, or opening of the device<\/p>\r\n<\/li>\r\n<li>\r\n<p>Repair attempts by the customer or third parties<\/p>\r\n<\/li>\r\n<li>\r\n<p>New issues unrelated to the original repair<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>However, this exclusion does not apply where the issue is determined to be caused by defective parts or workmanship provided by us.<\/p>\r\n<hr \/>\r\n<h3>6. Important Notes<\/h3>\r\n<ul>\r\n<li>\r\n<p>This warranty applies only to the specific repair or parts provided, not the entire device.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Customers are responsible for backing up their data before service. While we take care during repairs, we are not responsible for data loss unless caused by proven negligence.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Warranty is valid only when the device is returned to us for inspection. Remote diagnosis alone is not sufficient for warranty claims.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr \/>\r\n<h3>7. Relationship to Terms and Conditions<\/h3>\r\n<p>These Warranty Terms form an integral part of our Terms and Conditions. By using our services, you agree to both documents.<\/p>\r\n<!-- \/wp:post-content -->\r\n<p><!-- wp:paragraph \/-->[\/vc_column_text][\/vc_column][\/vc_row]<\/p>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Phuket My Mac &#8211; Warranty Terms 1. General Warranty Coverage Unless otherwise specified, our repair services and parts include a 3-month limited warranty from the date of service. This warranty covers defects directly related to the original repair or replacement performed by us. 2. Warranty Claim Process To make a warranty claim, the customer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2472","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.phuketmymac.com\/index.php?rest_route=\/wp\/v2\/pages\/2472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.phuketmymac.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.phuketmymac.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.phuketmymac.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.phuketmymac.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2472"}],"version-history":[{"count":6,"href":"https:\/\/www.phuketmymac.com\/index.php?rest_route=\/wp\/v2\/pages\/2472\/revisions"}],"predecessor-version":[{"id":3144,"href":"https:\/\/www.phuketmymac.com\/index.php?rest_route=\/wp\/v2\/pages\/2472\/revisions\/3144"}],"wp:attachment":[{"href":"https:\/\/www.phuketmymac.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}